ŠANDA – Quality Policy

The Company represents an important regional organization being engaged in locksmith production, stocking and related services. The good name of the company is based on our longtime work of building the company along with our honest and respectable handling our customers.

The company management is obliged to permanent improving the integrated control system effectiveness mostly by means of determined targets, programs and checking mechanisms.

Quality Control Sphere

  • Fulfillment of requirements and wishes of our customers represents the basic target of our company. The customer´s satisfaction is the highest priority.  
  • Customer services are provided with the utmost quality. The customers are attended with all-rounded willingness and assistance by workers of the company.  
  • Basic regulations in reference to styles of our workers are the positive approach, the fair play and style even out of the working place, high professionalism and skill level, reliability and earnestness.
  • Our establishment represents a pure Czech company with its seat in the region, which it performs its business in. The company is trying to offer its first-rate services above all. It is supporting regional sport, culture and social events.  
  • Our activities have been focused on strengthening of the tradition and goodwill of our company along with utmost efforts to extend both quality and quantity of by us offered services and in that way to secure the long time prosperity of our establishment which is connected with our customer assurance.  
  • The company creates suitable working conditions for its employee. The workers are helping each other and they improve the team way of the fulfillment of entrusted tasks. The job at the company means a prestigious matter for our workers.  
  • The company obliged itself to secure check and evaluation of all purchased external processes which can affect the final product´s quality 

In Kutná Hora, 12. 01. 2014
 
Josef Šanda